**Troubleshooting: Add-in for Excel Not Appearing** To resolve the issue where the Winshuttle add-in is not appearing in Excel, follow these steps: 1. **Com Add-Ins dialog box**: In the Com Add-Ins dialog box, if "RUNNER for TRANSACTION" appears unchecked, select it. 2. **Manage Add-Ins**: If "RUNNER for TRANSACTION" does not appear in the list, go to Manage > Com Add-Ins. Then, click Add-ins and ensure that "RUNNER for TRANSACTION" is selected. 3. **Disabled Items**: Under Manage, click Disabled Items and then click Go. 4. **Excel Options**: Click the Office button and then Excel Options. In the Control Panel, find User Account Control settings under User Accounts. 5. **User Account Control**: For Windows Vista and Windows 7 users, temporarily set User Account Control to "Never notify" and then reinstall the software. Note: If the add-in is enabled in RUNNER but does not appear in Excel, an error may have occurred during installation that prevented the add-in from installing correctly. 6. **Application Defaults**: In Excel Options > Application Defaults, select Enable Runner add-in for Excel. 7. **RUNNER for TRANSACTION Options**: In RUNNER for TRANSACTION, go to the Tools tab and click Options. ![]() ![]() ![]() 8. **Enable Winshuttle Add-in**: Ensure that the Winshuttle add-in is enabled both in Winshuttle and in Excel. Important: The 64-bit configuration of Excel is not supported, so install the 32-bit configuration of Excel. By following these steps, you should be able to resolve the issue and get the Winshuttle add-in appearing in your Excel application.
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